Your Satisfaction is Our Goal
As part of our commitment to provide excellent care for both the substance abuse and eating disorders treatment programs, all patients are invited to complete a satisfaction survey. We are proud to say that those who know us the best, both personally and professionally, repeatedly recommend us to friends, family members, and clients.
The majority of patients who choose to come to Focus Treatment Centers for life-changing care are referred by members of our Focus alumni family or by other professionals. As a leading provider of substance abuse and eating disorder treatment with over a decade of experience providing care, we value the feedback given to us by families and patients. Survey results are used to strengthen the program and ensure that patients have a high-quality treatment experience.
Survey Results by Program
Of the adults in our substance abuse programs, 97.5% of the patients who completed the exit survey reported they were helped by Focus Treatment Centers and 98.77% reported that they would recommend Focus Treatment Centers to friends or family members.
In our eating disorder program, 96% of those who completed the exit survey stated they were helped by Focus Treatment Centers and 98% reported that they would recommend Focus Treatment Centers to their friends and family members.
Of the families that completed the surveys, 98% reported that they would recommend the Focus in Families Program to friends and family members who are struggling with addiction in their family.